How Luna & Lattice handles customer information.

We use customer information to support browsing, checkout, order communication, analytics, and email preferences.

Last updated: June 12, 2026

Information collected

We may collect contact details, shipping details, payment status, order history, quiz responses, analytics events, and marketing consent. Payment card details should be handled by the selected payment provider, not stored directly by this site.

Analytics and ads

We may use analytics and advertising tools to understand site performance, measure campaigns, and improve the shopping experience where allowed by applicable law.

Customer rights

Customers should be able to request access, correction, deletion, or marketing opt-out where applicable. Confirm requirements for each target country before launch.

Questions? Contact care@lunaandlattice.com and include your order number if you are asking about a purchase.